App Support

How do I create an account?

You must have a valid @baylor.edu email address to create an account. Simply open the app, tap "Create Account," and follow the instructions.

Why can't I check in to an event?

Event check-in is only available during the event time and requires you to scan the QR code provided by the event organizer. Make sure you have granted the app camera permissions.

How do I reset my password?

Since we use secure email authentication, if you forget your password, simply tap "Forgot Password" on the login screen to receive a reset link.

How do I delete my account?

You can delete your account and all associated data at any time by going to Settings → Danger Zone → Delete Account in the app. This permanently removes your login credentials, profile, attendance history, and RSVP records.

If you no longer have access to the app, email baylorburst@baylor.edu from your registered @baylor.edu address with the subject "Account Deletion Request" and we will delete your account and data within 30 days.